Mixed-Presence Collaboration with Wall-Sized Displays: Empirical Findings on the Benefits of Awareness Cues
Auteurs
Maquil V., Coppens A., Schwartz L., Anastasiou D.
Référence
Multimodal Technologies and Interaction, vol. 8, n° 12, art. no. 109, 2024
Description
Collaborative decision-making increasingly involves wall-sized displays (WSDs), allowing teams to view, analyse and discuss large amounts of data. To enhance workspace awareness for mixed-presence meetings, previous work proposes digital cues to share gestures, gaze, or entire postures. While several isolated cues were proposed and demonstrated useful in different workspaces, it is unknown whether results from previous studies can be transferred to a mixed-presence WSD context and to what extend such cues can be used in a combined way. In this paper, we report on the results from a user study with 24 participants (six groups of four participants), testing a mixed-presence collaboration scenario on two different setups of connected WSDs: audio-video link only vs. full setup with seven complementary cues. Our results show that the version with cues enhances workspace awareness, user experience, team orientation and coordination, and leads teams to take more correct decisions.
